Terms and conditions

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Senectus et netus et malesuada fames ac turpis egestas sed. Blandit aliquam etiam erat velit scelerisque in dictum non consectetur. Turpis tincidunt id aliquet risus feugiat in ante metus dictum. Eu facilisis sed odio morbi quis commodo. Hendrerit gravida rutrum quisque non tellus orci ac auctor. Egestas congue quisque egestas diam in. Augue lacus viverra vitae congue eu consequat ac felis. Elementum pulvinar etiam non quam lacus. Cum sociis natoque penatibus et magnis dis. Volutpat odio facilisis mauris sit amet. Mi quis hendrerit dolor magna. In eu mi bibendum neque egestas congue quisque egestas diam. Molestie at elementum eu facilisis sed odio. Sed lectus vestibulum mattis ullamcorper velit. At augue eget arcu dictum varius duis at consectetur lorem.
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Key takeaways

• Discoverability – the page should be easy to find with a link on the homepage
• Simplicity – ensure the ‘terms and conditions’ content is understandable for the average reader. Another option is to divide it into separate sections (for users, clients, and people with legal expertise such as lawyers).
• Personalization – the exact terms of usage of your business website. For example, an e-commerce site will include wording on credit card data, refunds, and returns. Yet, a fitness center will include a cancellation policy and disclaimer on health concerns.
• Update – Update the ‘terms and conditions’ page regularly

References

Berreby, David. “Click to Agree with What? No One Reads Terms of Service, Studies Confirm.” The Guardian. Guardian News and Media, March 3, 2017. https://www.theguardian.com/technology/2017/mar/03/terms-of-service-online-contracts-fine-print.

“Terms and Conditions: A Snapshot of Confusion.” Terms and Conditions: A Snapshot of Confusion | UX Magazine. Accessed September 24, 2019. https://uxmag.com/articles/terms-and-conditions-a-snapshot-of-confusion.

Episcopo, Erik. “Improving the UX of Your Terms and Conditions Page (and 6 Easy Ways To Do It).” Mind the Product. Mind the Product Mind the Product Ltd, October 20, 2017. https://www.mindtheproduct.com/2017/10/improving-ux-terms-conditions-page-6-easy-ways/.

weDevs. “Top 10 Types Of Must-Have Legal Pages For Websites.” weDevs, November 12, 2018. https://wedevs.com/137970/legal-pages-for-websites/.
“Does My Website Really Need a Terms and Conditions Page?: FreshBooks Blog.” FreshBooks Blog – Resources & Advice for Small Business Owners, June 9, 2019. https://www.freshbooks.com/blog/does-my-website-really-need-a-terms-and-conditions-page.